General Enquiries | FAQ
Contact Details
usmsingapore@vanguard.com.sg
Vanguard Campus,
1 Kallang Junction,
Singapore 339263
Mon – Fri, 9am – 6pm
Sat – Sun & PH, Closed
Contact us to make an appointment to visit our showroom.
FAQ
The frame of every USM Haller is made up of two components: sturdy chrome-plated steel tubes and ingenious chromed brass connector balls holding the tubes together. Most of the flat panels in the system are made of sheet steel, sprayed in your choice of one of the 14 classic USM colours.
Various finishes and colours are available for the USM Haller’s panels, including glass and perforated steel.
The frame of the USM Haller system is only available in the classic chrome finish.
Email us at usmsingapore@vanguard.com.sg, or use the contact form on this page to reach out to us.
Yes you can! It would bring us nothing but joy to bring to you a bespoke piece, perfect for your desired interior.
For all customised configurations,
email us at usmsingapore@vanguard.com.sg, or use the contact form on this page to reach out to us.
Depending on your order, between 14 and 18 weeks.
When you place your order you will be able to select a date that suits you in the available delivery window. We will deliver in the morning or afternoon, according to your preference.
No, delivery and installation are fully handled by our team of experts! They will not leave until you are happy with your new furniture, and they will not leave any trace of their work behind them. The whole process is hassle-free!
For all table finishes and for USM Haller:
– For dry cleaning, use a dust cloth *.
– For wet cleaning, preferably use a soft fabric cloth * or chamois leather; moisten it with water and wring it out thoroughly before placing it on the surface of the cabinet.
In the case of heavy soiling, only use diluted neutral detergent (pH <9).
Never leave the surface long wet, let alone wet, to avoid the risk
water absorption.
Never use sponges or abrasive detergents. Some microfiber cloths may also have an abrasive effect.
Never use solvents.
For the finishes of oiled veneer tables:
To maintain and restore shine to table finishes, we recommend oiling them every 4 to 12 months depending on use.
1. Remove superficial dirt.
2. Pass a lightly moistened cloth over the top of the table.
3. Using a cloth *, apply a thin coat of oil.
4. Then polish the surface to dry completely.
For USM Privacy Panels and USM Inos Box:
For dry cleaning, remove dust and surface dirt with a vacuum cleaner that does not have a brush.
Metal or plastic parts can be cleaned with a damp cloth *.
For wet cleaning, in the presence of encrusted dirt, use a damp cloth * and, if necessary, a mild cleaner (eg window cleaner). Rub very gently so as not to damage the surface.
In case of wear or tear, do not pull the fibers that protrude. To avoid aggravating the defect, it is recommended to carefully cut the affected fibers.
* We recommend the USM cloth.
Yes, you are most welcome to!
Email us at usmsingapore@vanguard.com.sg, or use the contact form on this page to reach out to us.
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